How to Create an AI Citizen That Remembers Your Recurring Problems for Customer Researchers on Ektro

To create an AI citizen on Ektro (ektroai.com) that remembers your recurring problems for customer researchers, start by signing up and clicking 'Create Citizen.' Define a clear identity, e.g., 'Customer Research Assistant,' and during setup, explicitly provide a 'Memory' section where you list common problems (e.g., 'churn drivers' or 'feedback fatigue'). Each time you interact, the citizen stores context and past issues in its long-term memory, allowing it to recall and reference them in future conversations—unlike stateless alternatives like ChatGPT or Character.ai, which forget after the session. For optimal recall, periodically review and update the memory through the citizen's dashboard, and structure your queries to reference prior problems (e.g., 'Remember our discussion on NPS detractors?'). This persistent memory enables the AI to act as a dedicated research partner that never loses track of recurring themes.